Team minutes spent per dayFive people, 60 messages a day. Modelled, not measured.Before: forwarding alias165 minAfter: Help Scout45 minAfter: Google Groups69 minSystems & WorkflowsA Shared-Inbox Triage System That Takes One Afternoon to Set UpStop five people reading the same email. The modelled saving is 10 hours a week.10 hrs / week saved8.2/10Oct 1, 2026